PACKAGING AND DELIVERY

Package contents:
• You may order at least one package
• You will find the delivery note, the invoice and all the necessary additional information inside the package.
• The beef cuts inside the package are dry-aged, refrigerated / frozen, vacuum packed and arranged in a cardboard box.

 

Packing and transport conditions:
• In order to deliver you fresh beef at a temperature of 0 – 3 ° C, during transport the package is placed in a special refrigeration box made of polystyrene.
• The refrigeration box is provided with 2 cooling batteries, above the cardboard box and underneath, respectively in the lid and on the bottom of the refrigeration box. The cardboard box has several little holes which create a ventilation of the cold air and ensure a constant temperature for the beef. The optimum temperature is maintained by sealing the Styrofoam box. This way the beef will arrive in perfect condition to you.
• The products are brought to the door by the courier and the package must be accepted personally. At the reception the refrigeration box and the cooling batteries will be returned to the courier.

 

Delivery:
•  Orders placed online will be shipped within 3 to 5 working days
•  Deliveries are made only in Romania, anywhere in the country
•  Regardless of the day you place your order online, the courier will pick up the beef packages from the farm only on Mondays and Wednesdays of each week, according to the table below:

order dayestimated shipping day
Monday, Tuesday, Wednesday before 09.00 a.mWednesday
Wednesday after 09.00 a.m., Thursday, Friday, Saturday, SundayMonday

 

• Packages will arrive to you within 24-36 hours from the time of dispatch from our headquarters.
• Before the package leaves our headquarters, our sales team will contact you by phone or email to confirm delivery. In case there are delays in delivery we will promptly inform you by phone or email.
• For the products ordered and not delivered for various reasons (lack of stock, etc.), you will be notified in advance and possibly another delivery date will be fixed. In special cases, such as holidays, you can send us your orders online even earlier, so you can prepare and manage them in a timely manner.

 

Delivery in Sibiu:

• If you are from Sibiu or go through Sibiu and want to pick up your package from our headquarters, this can be done by ticking the personal picking-up option within the section: My order.
• The packages from Sibiu will be picked up on Mondays and Wednesdays, between 13:00 – 16:00, and on Tuesday, Thursday and Friday, between 9.00 – 15.00.

Unpacking Gourmet Pack

UnpackingKid Pack

(un)boxingPARTY PACK